Customer Supply Chain | Customer Service Excellence | S&OP | FMCG

Location: North Oxfordshire
Work Pattern: Hybrid working with UK travel
Sector: FMCG / Food Manufacturing

Allerton Bishop is delighted to be partnering with a global FMCG manufacturing organisation to search for a Customer Collaboration Lead.

This is a highly visible position sitting at the intersection of Customer Service, Supply Chain, Demand Planning, S&OP and Commercial Operations, responsible for developing strategic relationships with key customer accounts and driving service excellence across complex UK supply chain.

The successful candidate will act as the primary link between the customer and internal supply chain functions, ensuring exceptional service levels, improved forecast accuracy, enhanced collaboration and continuous process improvement.

Key Responsibilities

• Lead customer collaboration activities across demand planning, supply planning and customer service.

• Develop and manage strategic customer relationships to improve service levels and operational performance.

• Drive improvements in forecast accuracy, inventory management and supply chain visibility.

• Represent customer requirements within S&OP and operational planning processes.

• Lead service review meetings, KPI analysis and continuous improvement initiatives.

• Collaborate closely with Planning, Customer Service, Commercial and Operations teams.

• Support implementation of best practice supply chain processes including EDI, VMI and customer collaboration programmes.

• Act as the voice of the customer internally whilst representing the business externally.

Candidate Profile

We are keen to speak with professionals currently operating within roles such as:

• Degree educated or apprenticeship in Supply Chain / Logistics

• Experience within FMCG, Food Manufacturing, Consumer Goods or Global Manufacturing.

• Strong customer-facing supply chain experience.

• Understanding of demand planning, inventory management and supply planning processes.

• Strong stakeholder management and influencing skills.

• Ability to analyse data, identify trends and drive performance improvements.

• Experience working with SAP and advanced Excel preferred.

The Opportunity

This is an excellent opportunity to join a global market leader with a reputation for quality, innovation and customer partnership. The role offers significant exposure across commercial and operational functions, providing a platform for future leadership progression within an international organisation.

For a confidential discussion, please contact Andrew Davis at Allerton Bishop.

Customer Collaboration Lead | Customer Supply Chain Manager | Customer Service Manager | Supply Chain Account Manager | Demand Planning Manager | S&OP Manager | Customer Operations Manager | Customer Fulfilment Manager | Supply Chain Manager.

Late-Stage Biotechnology Company

Remote | UK

Allerton Bishop is delighted to be partnering with an innovative late-stage biotechnology company to appoint a Senior Regulatory CMC Project Manager on 12 month contract.

This is a rare opportunity to play a pivotal role in the development and registration of a novel therapy that is progressing through late stage clinical development and approaching global regulatory submission.

Working directly with the Vice President of Regulatory Affairs and senior CMC leadership, the successful candidate will lead Regulatory CMC strategy, submission planning, and cross-functional programme execution to support NDA and MAA filings across major global markets.

This position offers significant visibility and influence within a highly collaborative biotechnology environment, providing the opportunity to contribute directly to the successful registration and commercialisation of a potentially transformative medicine.

The Opportunity

As Senior Regulatory CMC Project Manager, you will act as the critical interface between Regulatory Affairs, CMC Development, Technical Operations, Quality, Supply Chain, and external manufacturing partners.

You will be responsible for driving CMC regulatory activities associated with late-stage development and commercial readiness, ensuring alignment between technical development programmes and global regulatory expectations.

A key focus of the role will be supporting the preparation, review, and authoring of CMC documentation required for NDA and MAA submissions.

Key Responsibilities

Regulatory CMC Leadership

• Lead Regulatory CMC activities supporting late phase development and registration strategy.
• Develop and execute global CMC regulatory plans aligned to submission timelines.
• Act as the primary Regulatory CMC representative across cross-functional project teams.
• Provide strategic guidance on manufacturing changes, process validation, analytical methods, comparability, stability and lifecycle management activities.
• Assess regulatory risks associated with technical and operational decisions.

NDA & MAA Submission Activities

• Lead preparation, review and authoring of Module 3 documentation for global submissions.
• Support NDA, MAA, IND, CTA and lifecycle management activities.
• Coordinate technical contributions from internal stakeholders, CDMOs and external consultants.
• Ensure consistency and compliance across all CMC submission documentation.
• Support responses to Health Authority questions and deficiency requests.

Global Regulatory Strategy

• Support interactions with FDA, EMA and other international regulatory authorities.
• Provide guidance on evolving regulatory expectations and industry best practice.
• Partner with senior leadership to ensure regulatory strategies support accelerated development and commercial objectives.
• Contribute to inspection readiness and commercial launch planning activities.

Programme Leadership

• Drive complex cross-functional CMC deliverables and regulatory milestones.
• Coordinate internal and external stakeholders to ensure timely execution of submission activities.
• Support programme governance, timeline management and critical path planning.
• Manage relationships with CDMOs, consultants and development partners.

Candidate Profile

We are seeking experienced Regulatory CMC professionals with proven expertise supporting late-stage development and commercial registration programmes. Successful candidates are likely to bring experience from biotechnology research, pharmaceutical manufacturers or regulatory consultancy.

Essential Experience

• Significant Regulatory CMC experience supporting small molecule pharmaceutical products.
• Demonstrable experience authoring and reviewing Module 3 documentation.
• Direct involvement in NDA and/or MAA submissions.
• Experience supporting products through late phase development and registration activities.
• Strong understanding of global CMC regulatory requirements including FDA, EMA and ICH guidance.
• Experience leading or supporting successful NDA approvals.

Late-Stage Biotechnology Company

12-Month Contract | Remote (UK & Europe)

CMC | Technical Operations | Drug Substance | Drug Product | Late Stage | NDA Readiness | CDMO Management | Pharmaceutical Development

Allerton Bishop is delighted to be partnering with an innovative late-stage biotechnology company to appoint a Senior CMC Project Manager on a 12-month contract basis.

This is an exciting opportunity to join a rapidly advancing development-stage organisation as it prepares a lead small molecule asset for late stage development, regulatory submission and future commercialisation.

Working closely with senior CMC, Technical Operations and Regulatory leaders, you will play a critical role in driving programme execution across Drug Substance, Drug Product, Supply Chain and external manufacturing activities.

The successful candidate will operate at the centre of a highly collaborative cross-functional environment, ensuring critical development milestones, manufacturing activities and regulatory deliverables are achieved on time and to the highest quality standards.

The Opportunity

As Senior CMC Project Manager, you will be responsible for coordinating and driving complex CMC programmes across internal teams, CDMOs, analytical partners and external stakeholders.

You will provide project leadership across pharmaceutical development, manufacturing, supply chain and regulatory activities whilst ensuring alignment with late stage readiness and future commercial objectives.

This role offers significant visibility across the organisation and will suit an experienced CMC professional who combines strong technical understanding with excellent programme management capabilities.

Key Responsibilities

CMC Programme Leadership

• Lead and coordinate cross-functional CMC activities supporting late stage development and commercial readiness.

• Develop and maintain integrated programme plans, critical paths, timelines and risk registers.

• Drive alignment between Technical Operations, Regulatory Affairs, Quality, Supply Chain and external manufacturing partners.

• Support governance activities and executive project reporting.

Drug Substance & Drug Product Development

• Coordinate development and manufacturing activities across Drug Substance and Drug Product programmes.

• Support process development, technology transfer and manufacturing scale-up activities.

• Monitor critical deliverables to ensure programme milestones are achieved.

CDMO & External Partner Management

• Manage relationships with CDMOs, analytical laboratories and external development partners.

• Coordinate project deliverables, timelines and issue resolution activities.

• Support technical transfer, vendor management and commercial readiness initiatives.

Regulatory & Commercial Readiness Support

• Support CMC activities associated with global regulatory submissions and registration programmes.

• Coordinate documentation, technical reports and supporting information required for regulatory filings.

• Ensure development activities align with future NDA and MAA submission requirements.

Supply Chain & Clinical Operations

• Support clinical supply planning and manufacturing scheduling activities.

• Coordinate logistics, inventory management and supply continuity programmes.

• Work closely with Clinical Operations and Supply Chain teams to ensure uninterrupted product availability.

Candidate Profile

Successful candidates are likely to come from biotechnology companies, pharmaceutical manufacturers, CDMOs or specialist development organisations.

We are particularly interested in professionals who have supported late-stage development programmes and understand the challenges associated with late stage readiness, regulatory submissions and commercial launch preparation.

Essential Experience

• Significant experience within CMC, Technical Operations, Pharmaceutical Development or Project Management.

• Experience supporting small molecule Drug Substance and/or Drug Product development programmes.

• Strong background managing CDMOs and external manufacturing partners.

• Experience operating within GMP-regulated pharmaceutical environments.

• Excellent project management, stakeholder management and communication skills.

• Ability to coordinate multiple complex workstreams simultaneously.

SEO Keywords

CMC Project Manager, Senior CMC Project Manager, CMC Programme Manager, Technical Operations Manager, Pharmaceutical Project Manager, Drug Substance Development, Drug Product Development, Small Molecule Development, CDMO Management, Technology Transfer, Pharmaceutical Manufacturing, GMP Manufacturing, Clinical Supply Chain, Pharmaceutical Supply Chain, NDA Readiness, MAA Readiness, Phase III Development, Commercial Readiness, Biotechnology Jobs, Pharmaceutical Jobs, Technical Operations Jobs, CMC Leadership, Pharmaceutical Development, Remote Pharmaceutical Jobs, Remote Biotechnology Jobs.

Reporting to: Chief Executive Officer

Organisation Size: 1,000 employees across the UK, India, Poland, South Africa and Australia

The Opportunity

This is a pivotal executive leadership role within a global fintech organisation undergoing continued international growth and organisational evolution.

As Chief People Officer, you will partner directly with the CEO and Executive Leadership Team to shape a modern, high-performing global organisation capable of scaling effectively while attracting, developing and retaining world-class talent.

You will lead the evolution of the People function from a traditional HR model into a digitally enabled, strategically aligned capability focused on organisational performance, leadership development and long-term value creation.

Role Purpose

The Chief People Officer is accountable for defining and delivering the global People strategy, ensuring the organisation has the leadership capability, culture, operating model and reward structures required to achieve its commercial objectives.

A key element of the mandate will be modernising the People function through digital transformation, strengthening leadership and talent frameworks, reviewing reward strategy, and ensuring the global HR operating model is efficient, scalable and fit for future growth.

Key Strategic Priorities

• Lead the global People & Culture strategy across multiple international jurisdictions, ensuring alignment with business objectives while balancing local requirements.
• Act as a trusted advisor to the CEO, Executive Team and Board on organisational capability, leadership and culture.
• Build and strengthen leadership pipelines, succession planning and talent development frameworks to support long-term growth.
• Design and modernise reward, incentive and performance structures aligned to retention, competitiveness and shareholder value.
• Drive People technology and digital transformation, embedding data-driven decision-making and scalable HR platforms.
• Optimise organisational design and the global HR operating model to improve efficiency, clarity and impact.
• Lead and develop the global People function, building a high-performing, strategically focused leadership team.
• Provide strong governance through regular engagement with Board and Committee structures, partnering with Finance and Legal on risk, compliance and remuneration.

Candidate Profile

• Proven experience operating at Chief People Officer, HR Vice President or HR Director level within complex, international organisations.
• Strong track record leading organisational transformation, including operating model redesign and organisational effectiveness initiatives.
• Experience building global leadership pipelines, succession frameworks and talent development strategies at scale.
• Deep expertise in reward strategy, executive compensation, incentive structures and governance at Board or Remuneration Committee level.
• Proven experience modernising HR technology, digital people platforms and data-driven people analytics.
• Strong executive presence with the ability to influence and communicate effectively at CEO, Executive Committee and Board level.
• Comfortable operating across multiple jurisdictions, cultures and regulatory environments, with a pragmatic global mindset.

Qualifications & Professional Credentials

• Degree educated (Business, Human Resources, Psychology, Organisational Development or related discipline preferred).
• Chartered Member or Fellow of CIPD (or equivalent recognised international HR qualification).
• Postgraduate qualification (MBA, MSc HRM, Organisational Psychology or similar) advantageous but not essential.

Chief People Officer (CPO) | Global Chief People Officer | Chief Human Resources Officer (CHRO) | Global HR Director | VP Human Resources (Global) | Group People Director | Global Head of People & Culture | Executive HR Director | Global Talent & People Strategy Leader | Chief People & Culture Officer | Global | International

The Business Development Director will play a pivotal role in expanding the company’s commercial footprint by identifying new business opportunities, developing strategic alliances, and overseeing key client relationships across both development and manufacturing services.

Key Responsibilities

• Develop and execute the global business development strategy across pharmaceutical and consumer healthcare markets.
• Identify, engage, and secure new clients for pharmaceutical development, manufacturing, and packaging services.
• Strengthen existing partnerships through proactive account management and long-term relationship building.
• As the Business Development Director, you will collaborate with Technical, Operations, and Project Management teams to ensure seamless proposal delivery and project execution.
• Lead commercial negotiations, pricing strategies, and contract finalisation in alignment with corporate objectives.
• Provide market insights and competitor intelligence to shape growth strategies and investment decisions.
• Represent the organisation at global industry events, conferences, and trade shows.

Your Background

• Proven track record in business development or commercial leadership within a CDMO or pharmaceutical manufacturing organisation.
• Strong track record of selling manufacturing or development services is required.
• Previous experience of pharmaceutical contract manufacturing is highly desirable.
• Excellent negotiation, communication, and strategic thinking skills.
• Degree in Life Sciences, Pharmacy, Business, or a related field; an advanced degree is advantageous.
• Ability to travel internationally as required.

Keywords

Business Development Director | CDMO | Contract Manufacturing | Contract Development | Pharmaceutical | Commercial Director | Account Director | New Business Development | Formulation | CMC | non-sterile liquid manufacturing | Liquid pharmaceutical manufacturing | R&D services | semi-solid manufacturing